Acceptable Use Policy
Last updated 3 August 2026
Draft pending legal review. The rules below are the ones we enforce today; the document has not been reviewed by counsel.
ComeAndGo is private and temporary by design. Those properties attract people who want to misuse them, so the rules here are short and we enforce them.
Never
- Child sexual abuse material. We report it to the relevant authorities and preserve the evidence, as the law requires. There is no ambiguity and no appeal.
- Anything else illegal where you or your recipients are.
- Malware, phishing, credential theft, or fraud.
- Threats, harassment, stalking, or targeting a private individual.
- Sharing someone else's private information without their consent.
- Spam, bulk unsolicited messaging, or automated mass workspace creation.
- Attempting to break, overload, or circumvent the service's limits or protections.
Reporting
Every workspace has a Report button, and it works without joining the workspace — you do not have to enter a room to report it. Reports can also be sent to abuse@comeandgo.app.
Filing a report preserves a copy of that workspace's contents for up to 90 days so it can be reviewed. That copy is not destroyed when the timer ends. This is stated on the report form itself, because it is a genuine exception to the promise the rest of the product makes. Please only report real problems.
What we do about reports
We review reports and may destroy a workspace immediately, block the source, and where the law requires, report the material and preserve it for the authorities.
We are a small team and do not currently publish a guaranteed response time. We would rather say that plainly than promise one we cannot keep.
What we cannot do
Once a workspace's timer ends, its contents are destroyed and we cannot retrieve them — including for an investigation. If something needs to be preserved, it must be reported while the workspace is still alive.